Thank you for your recent repair work on my home water system. I have become embarrassingly aware that my water system has not been working correctly since I moved into the house in 1986. The contrast between the system’s water pressure and the iron filter operation before your repairs and after your repairs is phenomenal. It is frustrating to realize I accepted such poor performance for so many years and that previous service contractors failed to recognize the deficits of my water system. I am thoroughly impressed with your ability to instantly recognize and correct the deficiencies of my water system. Thank you very much for the quick, efficient, and effective work.
Russell D., Jr.
Over the last two weeks, my family has had to go through a myriad of water problems. I want to note that the support County Pump & Supply Company rendered was exceptional and, in particular, Dave and Sean coming out at strange times, at a moment’s’ notice, exceeded expectation. Dave, in particular, is singled out as a true professional. He was up to the challenge to support the work required to deliver water back to our house. He was also a solid sounding board in helping us determine the best steps to take to deal with all else that hangs off that main water line. His advice and counsel were and remain very much appreciated.
I would not hesitate in recommending County Pump & Supply Company to anyone and in particular those with an emergency need. Thank you for this service.
Thank you for your rapid response and good work when our pump died. We appreciate how quickly you responded and our tenant, Robert H., told us that the person who replaced the pump was professional, helpful, and instructive.
Thank you again,
We wanted to recognize the assistance we received in March regarding the problems with our well. We realize how many people must have been calling you, and we deeply appreciate the helpful service we received over the phone at no cost to us.
We have used your company before at our previous home for extensive service and will certainly call you again for any further work we may need.
Thanks for your professionalism. A special thanks to Chip.
Anne & Bill N.
To the owners and staff of County Pump and Supply,
Over the past two years, I have called your company twice due to problems with my well and water pump. On both occasions, it was not during normal business hours, a representative returned my call immediately, and the problem was resolved over the phone. I wish to thank you for your prompt, courteous, and generous help. Your professionalism and honesty is greatly appreciated and not often seen in today’s society.
Dear County Pump,
(Is it still Chip Johnson?)
Well, whoever—I want to say thank you for coming to our place on the morning of the 16th. When the water stopped the night before, I knew it wasn’t frozen, and I had nightmares about what it was going to cost. I still have paranoid memories of last winter and the problems I had, and this close to Christmas, who needs another big bill? The point is, I know nothing about the workings of that well, and some other company could have stuck me with a bill for unneeded repairs or replacements. You didn’t. I want to say thank you, and if you ever need an endorsement or someone to testify to both your work and your integrity, I will be glad to speak up for you.
May you have a great Christmas, and an even better New Year.
Thank you so much for your quick response. Also, the crew that came today did a prompt and professional job. Thanks for making this so easy for me. We will be using you at our new house up the street from this one.
This is a letter to thank the employees of County Pump & Supply.
This past Saturday, May 20, I was experiencing water flow problems and assumed I might have a problem with my well pump. After calling your office, I received a return call within one hour and was informed I should check my filter and save a service call fee.
Right after that, I found that was exactly the problem. Besides feeling a bit embarrassed, I was mostly feeling grateful to know that your company has honest people who show a professional attitude. That is the second time I have had a good experience with your company. Last October, you sent two very well-mannered and professional men to help rewire part of the well pump.
No one wants a big bill for a well problem. So it is especially nice to know your company employs people who can be trusted to respond honestly and quickly. I’m just letting you know it is appreciated. On Saturday, I believe the man who called back was named Dave. Please pass along my remarks to him.
Dear Mr. Johnson,
Thank you for returning my call on Sunday, July 4, 2004. I tried two other well service companies who did not respond that day. You restored my confidence; that 24 hour, emergency service means something. You promised service in the morning of July 5th. Your crew was here around 8:30 AM. They pulled the string by hand, round the electrical break, repaired it, gave me instructions on how to clear the well, and left around 9:30 AM. I call that SERVICE. Your crew was professional, courteous, and caring. They did an excellent job. You have my business in the future and, should anyone ask, my recommendation. Again, thank you and your crew for your service.
Just wanted to thank you and the two techs you sent to get my water up and running. I was in a panic but will not be should I have another problem. You and your staff took care of me ASAP.
Just wanted to write and thank you for the excellent service you provided. It was a pleasure doing business with you. David was very helpful and a nice guy! Hope you all have a Merry Christmas and Happy New Year.
Trish & Chuck R.
Just a note to inform you of the great job your techs did at our home on Saturday. They were courteous and did a very professional job. We had our water restored in a very short time. Again, thank them from both for us.